The right procedure from the first step
Present municipal services with understandable names. We help residents select their procedure and find the appropriate service.
Organised public services, from booking to the desk.
Bring clear, organised public services to every office. Gesturcit connects appointments, queue tickets, service selection and calls to the service desk, with EveryBind terminals to simplify arrival.
What you need to address.
Appointment schedules and walk-in services
Organise schedules and capacity by service and combine appointments with queue tickets on arrival. We configure the journey according to each office's rules.
Your offices, coordinated
Gesturcit lets you organise a network of sites, service desks and users. We can also address connections to municipal applications based on the systems your authority uses.
Approachable public service, throughout the journey.
Booking, confirming arrival and reaching a desk should be easy to understand. We design each step using the language of your services and your offices' organisation.
What we define with you
- Procedures and appointment schedules by office.
- Terminals, service desks and displays.
- Sites, users and municipal connections.
One procedure, one journey.
01
Appointments
Choose the procedure
02
Office
Register arrival
03
Desk
Respond to the call
How the solution is designed.
- 01
We list offices and procedures.
- 02
We define appointment schedules and capacity.
- 03
We prepare kiosks, service desks and displays.
- 04
We validate operations at each site.
Before taking the next step.
Can we combine appointments and walk-in services?
Yes. We configure the services that support each journey and their service rules to make use of the office's capacity.
Can hours and appointment schedules be adapted by procedure?
Yes. Gesturcit includes configurable services, appointment schedules and hours to organise service according to the procedure and office.
Can we coordinate several municipal offices?
Yes. Multi-site configuration lets you organise centres, users and service desks. We help prepare your service network's structure.
Can it connect to our municipal applications?
We can work on integration with your municipal environment. Our team reviews the applications and operations required to confirm the project's connections.
Can we start with one office and expand?
Yes. We can prepare phased implementation, starting with priority services and supporting expansion to other offices.
What do you need for a proposal?
With details of your offices, procedures, opening hours and service desks, we can prepare an initial approach. We also help you gather accessibility and integration requirements.
Prepare your project.
All guidesKeep exploring.
Gesturcit
Gesturcit for local authorities
Gesturcit connects appointments, procedure selection and public service queues. Organise your municipal offices with appointment schedules, desks and displays that guide people from booking to the service desk.
Explore solution GesturcitGesturcit
Gesturcit is our solution for organising appointments, queues and service order. It connects bookings, arrivals and calls so your team can serve people in an organised way and everyone knows where to go.
Explore solution EveryBindQueue ticket kiosks
EveryBind terminals for welcoming visitors, selecting services, taking queue tickets and validating appointments. A clear entry point for stores, offices and centres offering in-person service.
Explore solutionThe solution starts
with understanding your operations.
Tell us what you need to organise and where. We will review the scope and configuration with you.