A return that is easy to start
We can link the terminal with your e-commerce reference. Customers present their reference and receive instructions to continue.
A clear point for returning an online purchase.
EveryBind terminals to make online purchase returns easier in store or at a drop-off point. We design an identification, labelling and handover journey connected to your operations.
What you need to address.
Labelling and drop-off tailored to you
We prepare the configuration based on parcels and available space. Label printing and drop-off are incorporated into the journey you agree with your team.
Information to track the transaction
We design the drop-off record and its connection with your store or logistics. Product inspection and refunds follow your store's returns policy.
A clear return for customers and your team.
A reference connects the request with the parcel. We organise the steps and information so the drop-off point fits store service and logistics.
What we define with you
- Sales platform and returns identification.
- Labels, parcels and drop-off capacity.
- Receipt, tracking and collection.
How the solution is designed.
- 01
Present an accepted reference.
- 02
Validate the transaction according to the rules.
- 03
Label if the project requires it.
- 04
Drop off and obtain a receipt, depending on configuration.
Before taking the next step.
Can it connect to our online store?
We can work on integration with your e-commerce platform. We review returns management and its interfaces to connect transaction identification and status.
Can we identify a return with a code?
Yes, we can prepare a journey based on a return reference or code. We specify the reader and validation with your store's system.
Can it print the label?
We can include label printing in the configuration. We choose the format based on the parcel, application and logistics process.
Do customers receive a receipt?
We can define a drop-off receipt with its reference. We help you choose the format and information customers should receive to track their return.
How is the refund managed?
We connect the journey with your store's policy: identification, drop-off, review and refund. Together, we define which system authorises each step and how customers are informed.
Is it suitable for different parcel sizes?
We adapt the project to the formats your business receives. We review dimensions, capacity and collection frequency to define the drop-off point.
Keep exploring.
Fashion and retail
Combine self-checkout, customer service and online returns in a consistent store experience. EveryBind and Gesturcit solutions adapt to your store's customer journey.
Explore sectorSupermarkets
Organise queues at butcher's counters, fish counters and delis and extend self-service in your supermarket. We bring together Gesturcit, EveryBind terminals, queue displays and self-checkout solutions for every store area.
Explore sector EveryBindCustomised terminals
Bring your software to the service point with customised EveryBind terminals. We help combine application, format and peripherals to offer a self-service experience consistent with your project.
Explore solutionThe solution starts
with understanding your operations.
Tell us what you need to organise and where. We will review the scope and configuration with you.