Empregia corporate Self-service and in-person service solutions

A clearer arrival for every patient.

Support each patient from arrival to their service point. With Gesturcit and EveryBind terminals, we organise appointments, reception and queues for hospitals, clinics and healthcare centres.

Illustration of an appointment validation terminal at a clinic reception
Illustration of the service journey.

What you need to address.

01

A reception area that guides

Prepare journeys for people with appointments and those requesting service on arrival. A terminal and clear instructions help them find the right service.

02

A call for every service

Organise service desks and categories and guide patients with displays. We design visible information to provide directions and protect privacy.

03

Connection with your centre's organisation

We can work on connection with appointment schedules and reception applications. With your technical team, we review the data exchange needed to link appointments, arrivals and queue tickets.

Simpler arrivals, better-coordinated reception.

Visitors confirm their arrival, receive a reference and follow the call to their service. We design this journey with reception and service teams.

What we define with you

  • Services, buildings and arrival points.
  • Appointments, validation and queue displays.
  • Appointment schedules, privacy and reception assistance.

Guide people from arrival.

01

Reception

Appointment validation

02

Service

Queue organisation

03

Service

Calls and directions

How service can be organised.

How the solution is designed.

  1. 01

    We review reception areas and services.

  2. 02

    We define arrival validation.

  3. 03

    We configure service desks and calls.

  4. 04

    We check journeys and assistance.

Before taking the next step.

Can we organise service by speciality or service type?

Yes. We configure services and service points according to the centre's organisation so each arrival follows the appropriate journey.

Can we validate an appointment at a kiosk?

Yes. We can prepare arrival validation with Gesturcit and an EveryBind terminal, including QR scanning in the appropriate configuration.

Can it connect to our appointment schedules?

We can work on integration with the centre's applications. Together with your team, we review the data and interfaces required to confirm the link between appointments and arrival.

Can we show only a reference on screen?

Yes. We design calls with a reference and service point to guide people while taking care over visible information.

Can it operate alongside staffed reception?

Yes. Self-service and reception can complement one another. We organise a journey that retains staff help for anyone who needs it.

Can we introduce it across several buildings or centres?

Yes. We help distribute sites, services, users and service desks with a proposal tailored to your service network.

Prepare your project.

All guides

Keep exploring.

The solution starts
with understanding your operations.

Tell us what you need to organise and where. We will review the scope and configuration with you.

Request a quote
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