Empregia corporate Self-service and in-person service solutions

A clear journey from arrival to the service point.

Connect appointments, arrival and queue calls with Gesturcit. A solution for organising reception and services in hospitals and clinics and guiding patients to their service point.

An easier-to-understand arrival.

01

Appointment

Before visiting the centre

02

Arrival

Validation and directions

03

Service

Call for service

How service can be organised.

What you need to address.

01

Simple arrival validation

Prepare a journey for appointments and walk-in services. We can configure QR and reception terminals to help people join the service.

02

Directions with privacy

Use references and service points to communicate calls. We help design what appears and where, according to the centre's organisation.

03

Coordinated reception and services

Distribute categories, stations and permissions across teams. We can work on connections with external appointment schedules to link bookings with arrivals.

A seamless journey from reception to service.

Visitors confirm their arrival and receive clear directions. We design the connection between appointments, queues and calls with your centre, alongside reception assistance.

What we define with you

  • Appointments, services and arrival points.
  • QR, references and displays.
  • External appointment schedules, buildings and assistance.

How the solution is designed.

  1. 01

    The visitor approaches reception or the terminal.

  2. 02

    They validate their appointment or request an available service.

  3. 03

    They receive a service reference.

  4. 04

    The display directs them to the desk when called.

Before taking the next step.

Can we confirm arrival with a QR code?

Yes. Gesturcit supports QR validation in reception configurations. Together, we define the reference, reader and connection with the appointment.

Can it integrate with the centre's appointment schedules?

We can work on that integration with your technical team. We review the interfaces and data required to confirm the journey from booking to arrival.

Can we display a call without patient names?

Yes. We can design calls using a reference and service desk to guide people while taking care over visible information.

Can we retain a staffed reception?

Yes. We configure self-service to complement staff, with an assistance journey for patients and companions.

How is an appointment requiring review handled?

We prepare clear directions and an alternative reception process. The team then has a way to resolve arrival issues and continue service.

Can we coordinate specialities and buildings?

Yes. We organise services, service desks and sites to distribute service journeys according to the centre's structure.

Discover Gesturcit for healthcare

Explore appointment and service organisation with our software for healthcare centres.

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The solution starts
with understanding your operations.

Tell us what you need to organise and where. We will review the scope and configuration with you.

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