An easy-to-find procedure
Structure reasons for visiting with clear names and schedules suited to each service. Visitors can find their way from booking or arrival.
Public service coordinated across offices and services.
Gesturcit connects appointments, procedure selection and public service queues. Organise your municipal offices with appointment schedules, desks and displays that guide people from booking to the service desk.
From procedure to service desk.
01
Select
Procedure and appointment
02
Validate
Arrival at the office
03
Assist
Calls by service
What you need to address.
Appointments and queues, well coordinated
Combine services that require a booking with those available on arrival. We configure the rules so each service makes use of available capacity.
Offices working as a network
Organise sites, users and desks with Gesturcit. We can work on connections to appointment schedules and municipal applications to support continuity of service.
The right service, from the first choice.
Clear procedure selection connects booking with arrival and the service desk. We design this sequence with each office's responsible teams.
What we define with you
- Procedures, opening hours and appointment capacity.
- Arrival, queue tickets and calls to the desk.
- Sites and connections with municipal applications.
How the solution is designed.
- 01
Visitors choose a service and book if applicable.
- 02
On arrival, they validate their appointment or take a queue ticket.
- 03
Staff call visitors from their assigned desk.
- 04
The reference and service desk appear on screen.
Before taking the next step.
Can we adapt appointments to each procedure?
Yes. We configure services, appointment schedules and hours according to each municipal office's organisation.
Can we serve people who arrive without appointments?
Yes. We can enable queue tickets for services selected by the authority and coordinate how they join the service flow.
Can it connect to the online public services portal and other applications?
We can work on integration with your municipal environment. With those responsible for the systems, we review the interfaces and operations required to confirm the connection.
Can we coordinate different offices?
Yes. Gesturcit supports multi-site organisation of centres, users and service desks. We help structure it around your service network.
Can we introduce it gradually?
Yes. We can start with one office or a group of procedures and support expansion to other services.
How do we prepare a demonstration for our local authority?
Tell us about your offices, common procedures and how you organise appointment schedules and desks. We will prepare a journey focused on the service your community needs.
Gesturcit for municipal services
Learn more about our software for local authorities and public services.
Discover Gesturcit featuresPrepare your project.
All guidesKeep exploring.
Local authorities and public administrations
Bring clear, organised public services to every office. Gesturcit connects appointments, queue tickets, service selection and calls to the service desk, with EveryBind terminals to simplify arrival.
Explore sector GesturcitGesturcit
Gesturcit is our solution for organising appointments, queues and service order. It connects bookings, arrivals and calls so your team can serve people in an organised way and everyone knows where to go.
Explore solution EveryBindQueue ticket kiosks
EveryBind terminals for welcoming visitors, selecting services, taking queue tickets and validating appointments. A clear entry point for stores, offices and centres offering in-person service.
Explore solutionThe solution starts
with understanding your operations.
Tell us what you need to organise and where. We will review the scope and configuration with you.