A queue for each service, with clear names
Start by distinguishing the butcher's counter, fish counter, deli and other counters. If two teams perform different tasks, this distinction should be reflected in service selection and queue calls. The name on the ticket should match the signage in the store.
Review where shoppers make their decision. A terminal at the fresh food entrance can bring services together; several dispensers near individual counters may suit another layout better. The choice depends on how customers move through your store.
Compact dispenser or touchscreen kiosk
| Format | When to consider it | What to review in store |
|---|---|---|
| Compact wall-mounted model | Area with limited space for placing items. | Height, access, power supply and paper replenishment. |
| Compact countertop model | Available counter or stand. | Stability and space for the customer. |
| Touchscreen kiosk | Selection between multiple services and journeys. | Customer flow, screen readability and selection options. |
EveryBind terminals offer different format possibilities. We help you choose the configuration based on space, services and the interaction each shopper needs.
Displays visible from the shopping area
Position displays so customers can connect their number with the counter that will serve them. Check readability from nearby aisles, lighting and potential confusion with other promotional content. Review the store from the shopper's perspective as well as the staff member's station.
Also define what is displayed when several staff serve the same service. Gesturcit organises calls and directs people to their service desk; the proposal specifies how services and queue numbers are presented.
Connection with scales and other applications
We can work on integration with the systems you use at the counter. Share the application, scale model and current way of calling the next customer. We will review available interfaces to define the connection and check the complete journey with your team.
An integration request should describe the expected action: calling the next queue number, showing the service desk or communicating a status. This lets you compare proposals by what they address in your operations.
Test a day in the store before deployment
Work through common situations: taking tickets for two sections, repeating a call, serving a customer who needs assistance and replenishing paper. Decide how the team will act in each case. Begin validation with the busiest services and adjust signage and instructions before expanding the installation.
To prepare your quote, send us details of the counters, service desks, plans or space measurements and equipment you want to connect. We will propose a combination of ticket dispensing, displays and queue management adapted to your supermarket or food store.